Ghostwriting and Writing Blog

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An Overwhelming Inbox

June 20th, 2008 by admin

 <rant>

How many of you have an overwhelming inbox?  I do!

There are definitely days where I dread even opening the darn thing because it’s going to be so overflowing.  I am well aware this has caused me lost business with my ghostwriting in the past.  I’m very good about getting back to current clients but there have been a few cases where I’ve gotten a query, meant to reply to it, and then found it later when it was too late.

I was thinking of getting myself a helpdesk system from preventing this sort of thing.  It would also help if I would commit myself to answering e-mails immediately or not opening them until I’m able to answer.

How many of you have those e-mail inboxes that just won’t quit?  If you have a solution, I’d love to hear it!

Running an online business is also tough because you do get people who freak out if you don’t answer right away.  So while I have been lax sometimes, I also think that people deserve a good 24 hour window to answer an e-mail.  More if it’s over a weekend or something like that.

</rant>

LOL, back to writing folks!

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